Need Assistance?
CBM Systems, Inc. is commited to providing high-quality service to all our customers. Thank you for choosing CBM Systems products for your packaging solutions. Please direct your questions to the respective departments. Customer Service hours are from 8:30AM to 5:30PM Pacific Standard Time.
Customer Service
Customer Service hours
8:30AM to 5:30PM PST
Customer Service Telephone: +1 (909) 670-8888
E-mail: sales@cbmsystem.com
Technical Support
Tech Support hours
8:30AM to 5:30PM PST
Technical Support Specialists In the event problems do arise with your machine, we have experienced engineers and technicians ready to assist you.
Our Technical Support hours are weekdays between 8:30AM - 5:30PM Pacific Standard Time. Before calling, please have these 2 pieces of information available so that we can assist you in a timely manner.
Machine Model Number (ie. MSD, ATFUX, RS, ELVS)
Machine Serial Number (typically etched onto a nameplate located on the control box side)
Tech Support Systems Engineer
Telephone: +1 (909) 670-8888
E-mail: support@cbmsystem.com
Repair Options
Support / Repair Options
We offer several options for the repair and service of your Bestpack machinery. Repairs of machines under warranty are provided as outlined in your machine warranty agreement. Please refer to this if you have a machine under warranty.
For repair out of warranty, Bestpack offers repair in-house. Please contact our Customer Service for more information.
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Customer Service hours
Tech Support hours
Support / Repair Options